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Take the first step towards a rewarding career in counselling through this accredited vocational course, which provides students with a sound understanding of counselling theories and strategies. You will gain knowledge in therapy styles available for clients, and an insight into varying techniques and evaluation processes for use with clients on human behavioural issues. Enjoy flexibility and undertake the Diploma of Counselling online or on campus depending on your professional and personal commitments.


Qualification Title Qualification Title


Study Options – Domestic Australian students Study Options – Domestic Australian students

Full-time On-campus / Online or Blended Delivery


Part-time On-campus / Online or Blended Delivery

Study options – Overseas students Study options – Overseas students


Start Dates Start Dates

2016: 19 Sept, 7 Nov

2017: 20 Feb, 3 April, 5 June, 17 July, 18 Sept, 30 Oct

Course Length Course Lenght

Full-time: 1 year, 3 study periods.

Part-time: 1.5 years, 5 study periods

Entry Requirements Entry Requirements

To gain entry into CHC51015 Diploma of Counselling it is recommended that candidates have sufficient relevant work experience to indicate likely success at this level of qualification in a job role involving:

  • The self-directed application of knowledge with substantial depth in some areas
  • The exercise of independent judgement and decision-making
  • The application of relevant technical and other skills.


  • A completed Australian secondary education qualification or equivalent; OR
  • Undertake Language, Literacy and Numeracy (LLN) testing and demonstrate competency at exit level 3 in the Australian Core Skills Framework (ACSF) in both reading and numeracy.

For international applicants equivalent IELTS 5.5 (Academic) with no skills band less than 5.0

Finance Options - Domestic Australian students Finance Options - Domestic Australian students

VET FEE-HELP, or flexible payment options available

Course study requirements Course study requirements

FT - 3 trimesters of 12 weeks each. For each week you can expect 24 hours of teaching or work placement plus approximately 10 personal study hours.

PT – 6 trimesters of 12 weeks each. For each week you can expect 12 hours of teaching or work placement plus approximately 5 hours of personal study.

Assessment Assessment

A range of assessments per subject consisting of case studies and practical observation of demonstrated skills and knowledge.

100 hours of mandatory industry placement are required. Assistance to find the industry placement are available.

All tasks satisfactory based with competency for completed subjects

Location Location

Sydney Campus or Online

Delivered by Delivered by

Jansen Newman Institute (JNI)

Accrediting body Accrediting body

Australian Skills Quality Authority (ASQA)

CRICOS Course code (if applicable) CRICOS Course code



This subject provides the necessary basic counselling skills for structured workplace application in the context of delivering a range of community services within an agreed agency’s counselling model. It prepares students to apply specialist interpersonal and counselling interview skills within their work practice.

This subject prepares students to better understand their client groups and issues impacting the lives of their clients, and to assist them to work through their concerns. Necessary knowledge in the goals of therapy, techniques and evaluations; multicultural counselling and ethical issues is described. Information is provided to deal with cultural awareness for effective communication and cooperation with persons of diverse cultures.

This subject provides an introduction to the application of key concepts and constructs underlying theories of personality and human development. This will provide a foundation for understanding human behaviour and assisting in the facilitation of the client-counsellor relationship and counselling process. It will assist with applying stimulus-response and social learning theory to formulate and monitor a program for behaviour change in a counselling context.

This subject provides knowledge of the broad social and cultural context in the community services industry, in which work is planned and implemented. It identifies social and cultural issues impacting on Australian society and analyses / monitors the impacts of social and cultural factors.

Knowledge and skills relating to using a range of counselling therapies is described to assist clients who are dealing with a variety of life issues, leading to support of clients in planning a course of action. The subject provides knowledge and skills required to offer support for individuals experiencing loss, grief and bereavement in a range of community service contexts.

This subject provides the knowledge and skills required to facilitate all aspects of case planning. Basic competencies required by community service workers to recognise and respond appropriately to signs and symptoms that indicate individuals at risk are described. The subject focuses on the identification and management of immediate risk in the context of a supportive, helping relationship that seeks collaboration in achieving safe outcomes.

This subject assists with evaluation of your own work and to undertake continuing self-development and effective supervision within an ethical code of practice. Skills and knowledge are described in this subject to deliver an ethical and legal counselling service and to ensure client rights are protected. Rights and responsibilities of client and counsellor are addressed, including issues that may impact on the client-counsellor relationship. The subject provides details to ensure the legal and ethical framework endorses clear guidelines are available to counsellors and clients regarding their rights and responsibilities.

This subject applies to working with clients affected by mental illness in a rage of community service work contexts. It goes on to describe the knowledge and skills and attitudes required to work in a client directed and oriented way with those living with mental health issues.
Details are provided on indicators of client’s mental health status, in order to clarify their suitability for counselling services or their need for referral. Functions are described in providing information to clients; reporting; or referring issues outside scope of practice of the individual worker. Workplace performance required by a worker to contribute to WHS processes, are specified particularly where there is responsibility for their own work outputs. The subject reflects any specific workplace risk, hazards and associated safety practices.


If you decide to study online you must attend three Compulsory Workshops throughout your diploma. Each workshop will consist of two to three full days and will be held at our Think campuses in Sydney, Brisbane and Melbourne.

These workshops will place you in a simulated workplace environment, enabling you to run counselling sessions with your peers. You will also receive practical support, be involved in detailed discussions and receive invaluable feedback and support from our academic team. The last day of workshops is for practical assessment only.

Online students: these workshops are compulsory and will make up part of your assessment.

On-campus students: workshops not required for on-campus students, as practical assessments will be integrated throughout your course delivery, unless your lecturers feel you would benefit from further tuition and support.

Frequently Asked Questions

Yes, all JNI qualifications are nationally recognised and government-accredited.

This Diploma of Counselling (a vocational course) is based on employability and competency in a work role. Therefore, you will only be graded as Competent or Not Yet Competent for all assessments. You are given the opportunity to resubmit assessments that have not sufficiently reached the standard of competency as per agreement with your lecturer.

All online students are required to have access to a laptop or desktop computer for their studies with reliable access to the internet. For participation in collaborate sessions, it is advisable that you have audio and video capabilities on your laptop or computer to gain the full benefit of sessions.

For online students, the course will provide three Compulsory Workshops, all of which will be mandatory for assessment. The workshops will provide a brief overview; question and answer periods, practical hands-on opportunities to practice your skills and practical counselling assessments to ensure competency in theory covered in the relevant subjects. Students will come together with a lecturer and be able to partake in a short review of knowledge attained and then practice counselling skills for a number of scenarios. Scenarios will be provided on day one. The last day of workshops is for practical assessment only.

Online Students must attend all days stipulated and participate in the practical sessions successfully to be deemed Competent.

On-campus students only need to attend workshops if deemed Not Yet Competent by their lecturer in order to receive further tuition and undergo further assessment. Ask your Course Career Advisor for further details.

Collaborate Sessions are optional, will be held face to face on-campus and online in each study period for students wishing to gain further insight into counselling knowledge and skills. You will be able to choose which session you attend. Attending these evening sessions will give students opportunity to ask questions in a non-judgemental and non-assessed setting. It will also provide opportunity for you to practice your acquired knowledge.

All JNI VET courses are VET FEE-HELP approved. Almost every Australian citizen is eligible which means you do not have to pay anything upfront, but can pay your course as you earn. For more information, please go to Think website: or Study Assist:

Contact your nearest Centrelink office for information on Austudy/Abstudy and Youth Allowance benefits available.

For more details on course fees please contact your Course & Careers Advisor.

JNI offers a learning structure that can fit your lifestyle, with a flexible balance of supported and independent study complemented by high quality study materials.

Subjects are delivered through a state-of-the-art learning portal, Blackboard, which has been purpose built for JNI. Each subject is facilitated by a dedicated online lecturer who guides the learning process and provides academic support. During your course, you will be able to connect with your lecturers and fellow students through group activities and various communication channels, including discussion forums, message boards, blogs and wikis. You will be able to monitor your own progress with self-review quizzes and receive immediate results and feedback. Assessments (quizzes / case studies etc) are submitted and marked online, excluding the mandatory Compulsory Workshops.

Your course is made up of a total of 8 subjects – whether you study online or on-campus. All part-time subjects start and finish within a total 12 week period.

Online students studying part time should set aside 30 hours per week for studying their subjects. In addition to these subjects, online students will have attended 3 Compulsory Workshops on-campus throughout their course.

For on-campus students studying part time, every 3 hour part-time subject requires approximately 7 hours of self-study per week. Each 6hr part-time subject requires approximately 14 hours of self-study per week.