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Take the first step towards a rewarding career in counselling through this accredited vocational course, which provides students with a sound understanding of counselling theories and strategies. You will gain knowledge in therapy styles available for clients, and an insight into varying techniques and evaluation processes for use with clients on human behavioural issues. Enjoy flexibility and undertake the Diploma of Counselling online or on campus depending on your professional and personal commitments.


Qualification Title Qualification Title


Study Options – Domestic Australian students Study Options – Domestic Australian students

Full-time On-campus / Online or Blended Delivery


Part-time On-campus / Online or Blended Delivery

Study options – Overseas students Study options – Overseas students


Start Dates Start Dates

20 February 2017, 05 June 2017, 18 September 2017

Course Length Course Lenght

Full-time: 1 year, 3 study periods.

Part-time: 2 years, 6 study periods

Entry Requirements Entry Requirements

To gain entry into CHC51015 Diploma of Counselling it is recommended that candidates have sufficient relevant work experience to indicate likely success at this level of qualification in a job role involving:

  • The self-directed application of knowledge with substantial depth in some areas
  • The exercise of independent judgement and decision-making
  • The application of relevant technical and other skills.


  • A completed Australian secondary education qualification or equivalent; OR
  • Undertake Language, Literacy and Numeracy (LLN) testing and demonstrate competency at exit level 3 in the Australian Core Skills Framework (ACSF) in both reading and numeracy.

For international applicants equivalent IELTS 5.5 (Academic) with no skills band less than 5.0

Finance Options - Domestic Australian students Finance Options - Domestic Australian students

VET FEE-HELP, or flexible payment options available

Course study requirements Course study requirements

FT - 3 trimesters of 12 weeks each. For each week you can expect 24 hours of teaching or work placement plus approximately 10 personal study hours.

PT – 6 trimesters of 12 weeks each. For each week you can expect 12 hours of teaching or work placement plus approximately 5 hours of personal study.

Assessment Assessment

A range of assessments per subject consisting of case studies and practical observation of demonstrated skills and knowledge.

100 hours of mandatory industry placement are required. Assistance to find the industry placement are available.

All tasks satisfactory based with competency for completed subjects

Location Location

Sydney Campus or Online

Delivered by Delivered by

Jansen Newman Institute (JNI)

Accrediting body Accrediting body

Australian Skills Quality Authority (ASQA)

CRICOS Course code (if applicable) CRICOS Course code



An introduction into communication and counselling skills used in forming a relationship with the client. This subject describes the skills and knowledge required to use a structured approach to counselling to determine, establish and confirm the nature of the counsellor-client relationship according to the agency’s counselling model.

This subject applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.

An introduction into the development of human behaviour from birth to old age. This subject describes the skills and knowledge required to research key concepts and theories of personality and human development, and link those to counselling practice. This subject applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.

Develop an understanding and knowledge of diversity in our society today. In this subject, multicultural counselling and ethical issues are described. This subject covers the skills and knowledge required to: work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people; identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety; better understand client groups and issues that impact on the lives of clients and hence on the delivery of services; apply knowledge of the broad social and cultural context in which work is planned and implemented in the community services industry, finally, function independently and plan and undertake community work and associated services.

Learn about 6 different counselling modalities and their practice. This subject provides you with knowledge and skills relating to the use of a range of counselling therapies to assist clients who are dealing with a variety of life issues. Students will also explore the nature of the counselling process, factors affecting client change and growth, counselling interventions, and personal and professional issues related to counselling.

Develop personal safety practices and ethical practice as a counsellor. Reflective practice focuses on ethical conduct, safety practice in crisis situations, and the development of life-long learning for professional growth. This subject assists with evaluation of your own work and to undertake continuing self-development and effective supervision within an ethical code of practice. Skills and knowledge are described in this subject to deliver an ethical and legal counselling service and to ensure client rights are protected. Rights and responsibilities of client and counsellor are addressed, including issues that may impact on the client-counsellor relationship. The subject provides details to ensure the legal and ethical framework endorsing clear guidelines are available to counsellors and clients regarding their rights and responsibilities.

Develop skills as a group facilitator, an important tool in your professional kit bag. This subject provides you with the skills to research and apply learning theories in counselling mostly in order to plan, facilitate and review psycho-educational groups. It provides students with the theories, concepts and experiences that will increase their competency of group counselling.

Essential knowledge for a community worker. This subjects provides you with skills and techniques in order to support counselling clients in the decision-making process as well as develop, facilitate and review all aspects of case management. This subject applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.

A new area of work for many community workers. This subject provides students with the tools and knowledge to recognise and respond to situations of risk. It also teaches them how to provide support in case of loss and grief. Recognise how psychological trauma contributes significantly in the development of many problems such as various psychiatric disorders, addictions, behavioural disorders, suicidal behaviour, personality disorders, violent behaviour and chronic health problems. Know how to implement a Trauma-Informed Counselling model in an organization. Integrate intervention methods into work with individuals with co-occurring trauma/mental health and substance abuse disorders. Demonstrate skills in working with individuals who have had repeated life events resulting in complex trauma.

This is the final subject of study in a key area of employment for community workers. This subject applies to working with clients affected by mental illness in a rage of community service work contexts. It goes on to describe the knowledge, skills and attitudes required to work in a client directed and oriented way with those living with mental health issues. Details are provided on indicators of client’s mental health status, in order to clarify their suitability for counselling services or their need for referral. Functions are described in providing information to clients; reporting; or referring issues outside scope of practice of the individual worker.

Frequently Asked Questions

Yes, all JNI qualifications are nationally recognised and government-accredited.

This Diploma of Counselling (a vocational course) is based on employability and competency in a work role. Therefore, you will only be graded as Competent or Not Yet Competent for all assessments. You are given the opportunity to resubmit assessments that have not sufficiently reached the standard of competency as per agreement with your lecturer.

All online students are required to have access to a laptop or desktop computer for their studies with reliable access to the internet. For participation in collaborate sessions, it is advisable that you have audio and video capabilities on your laptop or computer to gain the full benefit of sessions.

Industry placement is an important part of undertaking a qualification in health or community services and it is the practical component of the Diploma course. It provides students with an avenue to apply practical skills in a ‘real life’ environment where you are able to practice the skills and knowledge you have learnt during the course. The Community Services and Health Industry Skills Council (CSHISC) which was responsible for developing this qualification in consultation with Community Services and Counselling specialists has mandated that in order for you to complete your qualification successfully, you must not only complete class based training but you must also be able to demonstrate and apply what you are learning in a real work environment and under real working conditions and with real people. Therefore, whether part-time or full-time, on campus or online, all students are required to do 100 hrs of industry placement as part of their diploma studies.

Collaborate sessions are mandatory and take place one a week online. Attending these sessions will give students the opportunity to ask questions in a non-judgmental and non-assessed setting. It will also provide an opportunity for you to practice your acquired knowledge.

All JNI VET courses are VET FEE-HELP approved. Almost every Australian citizen is eligible which means you do not have to pay anything upfront, but can pay your course as you earn. For more information, please go to Think website: or Study Assist:

Contact your nearest Centrelink office for information on Austudy/Abstudy and Youth Allowance benefits available.

For more details on course fees please contact your Course & Careers Advisor.

JNI offers a learning structure that can fit your lifestyle, with a flexible balance of supported and independent study complemented by high quality study materials.

Subjects are delivered through a state-of-the-art learning portal, Blackboard, which has been purpose built for JNI. Each subject is facilitated by a dedicated online lecturer who guides the learning process and provides academic support. During your course, you will be able to connect with your lecturers and fellow students through group activities and various communication channels, including discussion forums, message boards, blogs and wikis. You will be able to monitor your own progress with self-review quizzes and receive immediate results and feedback. Assessments (quizzes / case studies etc) are submitted and marked online, excluding the mandatory Compulsory Workshops.

Your course is made up of a total of 8 subjects – whether you study online or on-campus. All part-time subjects start and finish within a total 12 week period.

Online students studying part time should set aside 30 hours per week for studying their subjects.

For on-campus students studying part time, every 3 hour part-time subject requires approximately 7 hours of self-study per week. Each 6hr part-time subject requires approximately 14 hours of self-study per week.

All students are required to do 100 hrs of industry placement as part of their diploma studies.